LUMA Hotel - Times Square

The perfect hotel for me is extra clean, it is practical, it has thoughtful amenities and it displays extraordinary service. LUMA Times Square has it all! Featuring a magnifying mirror, a Dyson hairdryer with all accessories (guys, you need to shout out more about it; for my curly hair, this was a game changer!), a sound machine for easy sleep, a classic handheld shower (hello, hygiene!!), amazing toiletries replenished daily sometimes, and attentive touches all around. I appreciated the coffee machine in the room and I would gently suggest providing a regular water bottle every day for making coffee, instead of the chic but a little unnecessary personalised aluminium bottles provided just on arrival. The staff has been genuinely friendly and very accommodating, especially Russell, Deborah and Travis (thank you so much again for that taxi you got for me!), and everyone else whose name I might have missed. Your daily smiles did make a difference! The breakfast was nice, a bit focused on the carbs. I would welcome an avocado on toast option, boiled or poached eggs and some more fresh cheese and non starchy veggies (cooked or raw). The breakfast coffee was also too watery, but this can definitely be easily improved. The atmosphere and the friendliness of the breakfast staff really made up for it and that’s what matters. And hats off to Alina, the cute robot that does minor room service jobs for you. Adorable! :) Overall, one of the best hotels I’ve ever stayed in and the best in NY by far. You can avoid the Times Square jungle by staying on Bryant Park’s side. The subway was under a minute away. A CVS and pharmacy around the corner and a Whole Foods just opposite, too. Thank you for making my stay in NY feel a bit like home.

Location was great, right off of Times Square and Bryant Park. Easy,quick access to the Subway. Lots of restaurants and shops nearby.

The buffet selection for breakfast was fantastic. Lots of choice and something for everyone. It saves you so much time in the morning, just popping downstairs instead of searching for a breakfast place.

Nicely designed and helpful staff

The property was modern, clean and the staff were welcoming. As with many hotels in Manhattan, we did not have to wait long for an elevator. LUMA is a gem a half block from Times Square own way and a half block from Bryant Park the other way. Bryant park is amazing- Opera, movies and Broadway in the park shows, chess, juggling, reading room and so much more. LUMA is conveniently located near many attractions and is extremely quiet at night as the rooms face the interior of the block. We will recommend the hotel to friends and stay here again.